faqs
About E10
What is E10 Events and Marketing Ltd?
E10 is a UK-based events and marketing company founded by Emily and Michelle. We provide straight-talking advice, expert project management, and hands-on support to help businesses deliver events, marketing campaigns, and growth strategies.
Where are you based?
We work remotely across the UK, with in-person support available in London; Kent (Ashford, Canterbury, Folkestone, Maidstone, Dover, Sevenoaks); Essex (Romford, Brentwood, Chelmsford, Colchester, Shenfield, Braintree, Epping Forest, Harlow); Hertfordshire; East Sussex; Greater London and Surrey.
Who do you work with?
We support small businesses, start-ups, and established companies that need marketing expertise, event delivery, or strategic growth support.
Services
What services do you offer?
We offer three core services:
Manage – full project management of your event or campaign.
Support – extra help where you need it most.
Grow – mentoring and strategic guidance to expand your business.
What does the ‘Manage’ service include?
From concept to completion, we plan, deliver, and evaluate your event or marketing project so you don’t have to worry about the details.
How does your ‘Support’ service work?
We step in where your team needs us most—whether that’s campaign delivery, event logistics, or mentoring your in-house staff.
What is included in the ‘Grow’ service?
Tailored business support—mentoring, launching new services, or refining strategies to scale your business with confidence.
Do you only manage events?
No, we cover both event management and marketing support. Whether it’s a launch event or a digital campaign, we help make it happen.
Pricing & Packages
How much do your services cost?
Our rates are transparent: from £95 per hour or £500 per day, with bespoke packages tailored to your project.
Do you offer fixed packages or custom solutions?
We believe every business is unique. That’s why we offer both bespoke packages to suit your goals, timelines, and budget, and also fixed price packages.
Are there extra fees for travel?
Yes, travel time and costs are added to your invoice for in-person support. This will be either mileage or train ticket expenses. We aim to keep this to a minimum.
Process
How do I get started with E10?
Book a free video consultation where we learn about your goals. We will then create a clear proposal with costs, strategy, and timelines.
Do I get one point of contact?
Yes—you’ll always have one dedicated contact throughout your project, ensuring consistency and clear communication.
How do you measure success?
At the end of each project, we provide an evaluation showing results against your objectives, so you can see the impact.
Can you mentor my in-house team?
Absolutely. Our Support and Grow services include mentoring to help your team build confidence and capability.
Expertise
What experience do you bring?
With 40 years of combined corporate marketing and event experience, we bring big-business expertise to businesses of all sizes.
Why choose E10 over another agency?
We combine honesty, creativity, and professionalism with a personal touch. Our clients value our straight-talking advice and results-driven approach. You’ll work directly with the founders.
Do you work with start-ups and small businesses?
Yes—many of our clients are small businesses or start-ups that need a flexible partner to help them grow.
BILLING
What are your payment terms?
Our standard invoice payment terms are 30 days from the invoice date.
How will I receive my invoice?
Invoices are sent electronically to the email address provided at the time of booking, unless otherwise arranged.
Do you require deposit payments?
Yes, depending on the size and nature of your project, we may request a deposit up front, with the remaining balance due within 30 days of the final invoice.
Practical Questions
Can you work completely remotely?
Yes—most of our projects are run remotely, but we can also join you on-site when needed.
How can I contact you?
You can reach us via our Contact page, email, or by joining our mailing list for updates and insights.
Emily@e10eventsandmktg.co.uk | Michelle@e10eventsandmktg.co.uk